The following are extracts of some of the letters from our clients, the originals can be seen at our office.
"The cottage is transformed and is improved beyond recognition. I was most impressed with the speed and efficiency that you and the excellent builders managed to complete the project."
Mr & Mrs W, Wincanton
"Many thanks to the workforce who were very helpful and took time to explain what they were doing, also to Ian and the plumber for their advice and help."
"Thank you very much for the excellent work which we are both very pleased with"
"As with the previous work you’ve done here – thank you for the excellent service."
We have been absolutely delighted with our house extension and all the work that you have done for us. We were so pleased with the speed everything was done and would not hesitate to recommend you highly to anyone."
"Thank you so much for a great job, we are thrilled with the changes – it has made our lives so much better."
"Very grateful for the speed and dedication with which you and your crew tackled the job. What with Easter, holidays and the wedding, it could not have been easy to keep the momentum going in such a limited timespan and we are more than happy with the results.
"A heartfelt thank you to you and your team for the work you carried out at our house. We absolutely love what you have achieved here. You completely made our vision come to life. Without exception your team were unfailingly polite, friendly and fun. Their attention to detail was flawless. Would love to mention them all by name but fear this letter would be endless!
I am especially grateful to you for pushing the main work through so it was done for the birthday. I know how hard everyone worked to do that and please pass on our enormous thanks to them all. They really did go above and beyond and were brilliant.
I am constantly impressed with the way you and the team always kept us informed of what was happening, the guidance you gave us, and the fact that nothing was ever too much trouble… even when I changed my mind and dept coming up with “little extras” I would like done! Not to mention that without you guys we would still have huge drain issues
This was our first foray into having building work done and you all made it a great experience. Will not hesitate to recommend your firm and when we decide on what the next project is will call you straightaway!"
W & CJ Todber
"Many thanks for a job done very well and very quickly"
"Many thanks for your prompt and efficient work"
"We are really delighted with the work and look forward to using your company again."
"I would like to take this opportunity to thank you very much for everything carried out here by your firm: my wife and I have been very impressed by the quality of work carried out and above all by the willingness, courteousness and overall professionalism of all your staff, the same is applied to all the other subsidiary companies that you out source to employ the various services of.
We will certainly be delighted, if the opportunity arises, to highly recommend your firm to others in the future."
TS Corton Denham
"May I also say that the service we were given by yourselves was exemplary. The staff you employ were first class in every aspect and the finished result was a credit to their workmanship.
At all times we were able to have a working dialogue and were kept in the picture throughout.
I would have no hesitation in recommending you as builders of the highest quality and hope that your company flourishes through the tough times ahead."
JC Pen Selwood
"Thank you for doing a wonderful job on the repairs. Your team were excellent as usual. We are very pleased with the new French doors. In due course we may consider a new front door and will be in touch"
"Once again we would like to thank all of the people who have worked so well for us, and to say how pleased we are with what has been done. We look forward to there being enough dry weather for the gable end to be finished, but understand how difficult it is when everything is so wet, perhaps the Spring will prove a little more accommodating"
"We are very pleased with the work which you and your team have done and the result is far better than we had hoped. Please pass on our thanks to all concerned"
"As you know we are delighted with what we have achieved and it has been admired by family and friends."
"My wife joins me in expressing thanks and appreciation to you, your staff and your sub-contractors for the way in which the work was carried out. I have been used to supervising craftsmen and inspecting their work, and I consider that all the men involved were craftsmen. Each stage of the work was good, nothing was skimped and the results looked good and is good. Each man took a pride in his work and took pains to clear up as thorougly as possible at the end of each day. You can be proud of your men. You will probably know the saying that the quality of a business depends on the man at the top. Fight it out between you. We shall readily recommend you, and rest assured that should we require further building work, we shall place it with you."
"We thoroughly enjoyed the period of the work, and congratulate you on excellent craftsmanship, and a very efficient and friendly approach. We are absolutely delighted with the result and will certainly be recommending you to our friends".
"Thank you for the excellent standard of this repair work"
MJ & KM F
"Thanks for a really great job. If we can be of assistance in the provision of references, please let us know."
"I should like to say how very pleased we are with the work you have done for us. The house looks lovely. I should also like to say how very helpful and kind you all your men have been."
"With many thanks for your work on our barn. We are delighted with it."
"......except to thank Burfitt & Garrett, and in particular their site foreman, for dealing with the contract so well, and completing 3 weeks early."
"We are both very pleased with the finished job and the speed in which it was completed. Please pass on our thanks to the staff who were involved with the works"
"We would like to thank you and your staff for all the excellent work that has been carried out on the sun room "
"Thank you for your care and attendance throughout this project and for completing well within the period."
Many thanks for fitting us in before Christmas. It was thoughtful of you and the work was perfect!
Mr & Mrs M East Knoyle
We would like to thank you and all your team for the exceptional help and flexibility (and good humour). We felt that everybody was especially sympathetic over the problem which we found very re-assuring and supportive. Many thanks again for your personal attention and concern.
Mr & Mrs M
Many thanks for a job very well done.
Mr B March
Thank you very much for all your good works at xxxxxxxxxxx, I am extremely grateful
The project was not an easy task, because of the lack of accessibility, the fragile state of the ceiling and the difficulties posed by fitting three very heavy steel beams within a confined and awkward space. However your staff rose splendidly to the challenge and I have nothing but praise for their professional skills, frequently their innovative solution to problems which arose, and the high standards of workmanship throughout the job.
May I also thank you, Steve, personally for being so attentive and thorough: I always felt that any query – no matter how small! – would receive your wholehearted attention, and the response would be swift and accurate: very reassuring, as we face the unpleasant prospect of the landing ceiling collapsing under the strain of the work on the roof!
Well done and may thanks!
G Capt H, East Knoyle,
Thank you very much for ensuring that the build went so smoothly completed in spite of the weather at times – we are delighted with the end result. We are so grateful that the build was so relatively trouble free and thanks to you and the team. You helped us no end and it was so much appreciated.
Mr & Mrs F
The house is looking great, so thank you to you and your team for making the build process so trouble free. Peter deserves a special mention the calm and efficient way he has organised the build and kept the stress levels relatively low!
We are so delighted with the result. All credit to everyone at Burfitt and Garrett. Several passers-by have commented on the house and have made some very approving comments!
So thank you once again to you and your team
N & P F, East Stour
I am glad I chose you for my project and feel very happy with the results. You have a good team of workmen and some who are extremely talented. I know my husband would be so pleased that all his idea’s have come into force. Thank you
EVB Melbury Abbas
We are especially pleased with the oak handrails and the quality of the craftsmanship.
Mr W East Knoyle
I just wanted to thank you for all your efforts to cure the chimney flooding problem after the pretty severe tests of the last month. I say with some confidence that all seems to be well. So again, very many thanks for removing a bit of a nightmare.
Mr L Tisbury
I am writing to record our appreciation of the work that you and everyone you involved have done over the past few months. We were very impressed, not just with the quality of the work, but also the friendly manner of everyone we met, and we would not hesitate to recommend B&G to anyone else. I’d be grateful if you could let everyone know of our appreciation.
Mr & Mrs F East Knoyle
We have been very pleased with the outcome and wish to praise you and your staff for an excellent job well done.
Mr R Shaftesbury
We are absolutely delighted with the lovely reception area we now have at school and would like to thank you and your firm for all your co-operation during the build.
Mr M Salisbury September 2007
Please extend my thanks to all who worked on the project, we are very pleased with the result and will certainly bear you in mind when we have future work.
Mr S Shaftesbury
The project was commenced on time and completed slightly ahead of the school re-opening in September. Whilst the extension was small there were still a lot of different processes to sequence and this was done seamlessly by Peter and his team.
All works were done to a very high standard and the school was left clean and tidy.
Continuity of supervision was maintained and it was felt the premises were left in safe hands during the summer holiday.
Mr A Gillingham
Thank you for fitting in my small renovation into your busy work schedule.
Mrs W Gillingham
I am delighted with the work and found the tradesman who carried out the work to be most pleasant as well as being clean and tidy in their work. A good team.
Mr T Mere
Please pass on our thanks to all those who carried out the work, which was to the high standard we had expected.
Mr M Shaftesbury
We have been delighted with the work you have done for us and have given two people reference who asked about the building work in this area.
Mr & Mrs H Donhead St Andrew
We would like to thank Burfitt and Garrett for the efficient way the whole contract was completed, including particularly the removal of the old flat roof and insertion of the new lower ceiling within the week’s holiday and the general tidiness and on time completion. Also for the general helpfulness and attitude of the employees and contractors on site.
Mr N Salisbury
You and your staff have done an excellent job. I cannot speak highly enough of your workforce – all of whom were so thoughtful and courteous alongside their high standard professional finish which has left me very pleased indeed with the result.
Thank you very much for all your efforts.
Mrs M Gillingham
We are pleased with your work. We hope to call on your services again in the near future.
Mr & Mrs R Shaftesbury
Having returned from a holiday, I see the final 3 windows have been completed. All of us are delighted with the result – what a magnificent improvement.
Mrs B Salisbury
Many thanks for the wonderful work here at Wardour. We are thrilled. The staff have asked especially that I thank you. It was brilliant to come in on Monday and see a complete transformation and still be able to teach our classes.
Mrs J Wardour
Thank you for the hard work, tolerance, tidying up and good humour. A really excellent job.
Mr S Gillingham
Thank you very much for the good work on my out – building, I should be moving stuff into it this week.
I am very pleased with the level of the work done and it will be a relief to be watertight. Also your work force were a pleasure to have around.
Mrs H Gillingham
Many thanks to all concerned for the excellent work they carried out.
Mrs W East Knoyle
Thank you for your care and attendance throughout this project and for completing it well within the period required.
Thank you so much for coming to the rescue so swiftly – all looks good now and faces look happier with food production back to normal!
Mrs H Sedgehill
Thank you very much to you and your team.
Mrs C Swallowcliffe