The following are extracts of some of the letters from our clients, the originals can be seen at our office.
...Our new home exceeds expectations by a considerable margin and we are most appreciative of all the hard graft put in by the B&G team...we were constantly struck by the very positive and pleasant attitude of everyone involved in the project. What could have been a very stressful experience was in fact a relaxed and pretty painless six months for us.
We are delighted with the extension and have had a lot of admiring comments from neighbours and friends. Thank you all again.
Terrific job! As always done with great speed and tidiness despite occasional adverse weather conditions.
Many thanks to you and your team who are always a pleasure to deal with.
The project was not an easy task, because of the lack of accessibility, the fragile state of the ceiling and the difficulties posed by fitting three very heavy steel beams within a confined and awkward space. However your staff rose splendidly to the challenge and I have nothing but praise for their professional skills, frequently their innovative solution to problems which arose, and the high standards of workmanship throughout the job.
May I also thank you, Steve, personally for being so attentive and thorough: I always felt that any query – no matter how small! – would receive your wholehearted attention, and the response would be swift and accurate: very reassuring, as we face the unpleasant prospect of the landing ceiling collapsing under the strain of the work on the roof!
Well done and may thanks!
Burfitt & Garrett instilled real confidence … our plans were straightforward but converting the house required tight scheduling. The finish of the entire job is good and the resultant living accommodation excellent. I recommend Burfitt & Garrett for their openness, integrity and no nonsense practicality. All said, this is a first rate job.
A short note to thank you for the excellent work on our cottage...The final result is excellent, much better than we had hoped for.
Thank you for all the professionalism and expertise shown by your company, particularly from Keith who was quite outstanding...
If we ever need additional work, you will be the first we turn to!
Thank you again to all the staff at Burfitt & Garrett and to your contractors for producing a brilliant Community hall.
Thankyou for all your efforts in getting the cottage ready to move into, I am very pleased with the results. You have always been easy to deal with and respond to all my requests promptly, which I have much appreciated.
Thank you so much. It was fantastic to have such efficient organizing and carrying out of the job. You were great to repeatedly visit during the day and the whole experience was so pleasant and professional.
I am glad I chose you for my project and feel very happy with the results. You have a good team of workmen and some who are extremely talented. I know my husband would be so pleased that all his idea’s have come into force. Thank you.
Many thanks for all your hard work making the patio safe. It has been much admired by everyone- most attractive, safe and fit for purpose.
I would like to take this opportunity to thank both you and your colleagues for the work carried out already and we are very much looking forward to moving into our new 'very much improved home' in the new year.
Could you kindly pass on to the builders our thanks. We were very impressed by the quality of their work, their commitment in all weathers and how tidy they left everything when finished.
The governors were very impressed indeed with the new art room, particularly the quality of workmanship (which is excellent).
We are very pleased with the results and would like to thank you for the workmanship and the manor that these modifications were carried out.
Thank you for your care and attendance throughout this project and for completing it well within the period required.
Thank you for having your team to do the re-pointing... They did a great job and were polite and charming.
I just wanted to email to say a huge thank you - I got back from holiday today and found the house looking fantastic. You have really gone beyond our expectations - especially the small things like moving the outside table and chairs onto the new terrace, hanging the curtain poles and Ashley painting our bedroom wall.
It was SO nice coming home to find it looking so great Thank you!
The reason for this letter is to bring to your attention the level of workmanship, quality and standard they (Burfitt & Garrett) work to, Peter Crosse project managed the works which included new roof, chimney stack refurbishment and several walls with new RSJ’s and padstones internally. Peter was always at the end of a phone for any questions we had and responded quickly. While we have been unable to move into the property while the works were being carried out and all our relocation arrangements had to be made, Peter and his team have treated every aspect of the job with the highest of respect, even dusting the windows off at the end of the working day! All works have been carried out speedily, safely and to a very high standard, the workforce are all mindful that this is someone’s home and have acted accordingly. I really cannot praise Peter and his team enough and will definitely use Burfitt & Garrett for any future works we will also recommend the FMB to friends.
To say thank you very much for completing the works on schedule. A brilliant job done, and it looks perfect.
I am delighted with the work and found the tradesman who carried out the work to be most pleasant as well as being clean and tidy in their work. A good team.
You and your staff have done an excellent job. I cannot speak highly enough of your workforce – all of whom were so thoughtful and courteous alongside their high standard professional finish which has left me very pleased indeed with the result.
Thank you very much for all your efforts.
We are very pleased with the work your company did for us and would like to thank you and all the men who did the work. Without exception they were pleasant, helpful & considerate - as well as getting the work done and doing a good job.
I just wanted to say how pleased we are with everything you have done, to the estimate. It looks really good....Your men have been outstanding, efficient, polite, good at what they do and knowledgeable...all were superb...Many thanks Ian, a great done well done and we will certainly be recommending you.
...we are really thrilled with how the house has turned out. The on-site and wider B&G team worked really hard and their positivity, good cheer, willingness to go that extra mile and commitment to do a 'proper job' was all hugely appreciated. The transformation in the house is superb and we could not be more pleased...
Thank you so much for coming to the rescue so swiftly – all looks good now and faces look happier with food production back to normal!
Thank you and your team for the excellent work in helping us achieve an extension to our house which we can be proud of. We particularly appreciate all the hard work which went into ensuring that the walls and ceilings of the new part of the building matched those of the existing with no obvious joins. This is a tribute to the quality of your team and your sub-contractors that this has been achieved with such success.
We enjoyed working with you all and the opportunity that it presented to make new and interesting acquaintances whilst the work was in progress.
Once again, thank you and all the men who worked on our project for a job very well done.
The house is looking great, so thank you to you and your team for making the build process so trouble free. Peter deserves a special mention the calm and efficient way he has organised the build and kept the stress levels relatively low!
We are so delighted with the result. All credit to everyone at Burfitt and Garrett. Several passers-by have commented on the house and have made some very approving comments!
So thank you once again to you and your team.
..we wanted to say that the results are amazing and the hard work of your company to get the project where we are now is appreciated. We love the house and what your guys have managed to achieve.
Thank you again for the professionalism and high level of workmanship throughout the job.
We wanted to put in writing that a significant influence in our decision was the contact we have had thus far with yourself (Louis). You have always responded to our queries quickly and efficiently. Despite that our initial enquiry to Burfitt and Garrett was almost a year ago, with some significant gaps between contact whilst we sought planning etc we have always felt that you have treated us as serious potential clients and accommodated our changes in design etc without question. It is this attitude and professionalism towards us that has convinced us of the integrity and professionalism of the company as a whole...
Thank you so much. A very charming young man came with beautiful manners. A credit to your firm.